Customer Blog

In the first half of 2025, hundreds of customers came together across Europe, North America, and Australia to celebrate four decades of progress.Now we look ahead, together. In H2, the tour continues as the Basware customer community reconvenes to exchange ideas, share success stories, and explore the next wave of AI-powered innovation.

AI in finance isn’t optional anymore, it’s the next step in operational excellence. That’s why Basware has created the InvoiceAI bundle, now available with a special Q4 offer for existing Basware customers. This embedded set of intelligent tools helps you automate smarter and approve faster.

This month’s updates focus on transparency, performance, and administrative control across Accounts Payable and Procurement. With a new Open Spend dashboard, dynamic dispute templates, enhanced billing reports, and marketplace messaging tools, Basware continues to simplify financial operations and empower users with real-time insight.

August's updates focus on visibility, control, and performance across Accounts Payable, Accounts Receivable, and Procurement. From a new self-service billing report and a powerful PDF viewer to streamlined Peppol automation and procurement enhancements, these improvements are designed to reduce friction and elevate the user experience.

Customer Innovation Update: Smarter, Not Just Faster – Why InvoiceAI Is the Real AP Game-Changer

This month’s release focuses on three key goals; security, transparency, and usability. Whether you’re protecting your document workflows, fine-tuning supplier catalogs, or analyzing invoice efficiency, Basware’s latest updates bring you closer to seamless, automated operations.

We’re excited to announce the launch of Basware Insights Training, a new, on-demand learning experience designed to help you and your team get the most from our enhanced Insights solution.

June 2025 Customer Events: Fraud Defense, Future Finance, and Real ROI

Insights Clinics Recap: Driving Clarity and Confidence with Essentials and Pro

This month’s updates focus on giving you more control, smarter automation, and improved visibility across procurement, accounts payable, and travel & expense management. From preventing invoice errors to refining delivery charge logic and enhancing purchase workflows, these features are built to reduce friction and maximize your operational agility.