Basware Features

Manual Rejection of Non‑Invoice Documents in SmartPDF

Written by Basware Features | Dec 18, 2025 3:41:57 PM

 

What’s New?

1. Ability to Manually Reject Non‑Invoice Documents

Users can now manually reject any non‑invoice document—such as statements, order confirmations, or miscellaneous attachments—directly within the SmartPDF UI.
This feature is designed to streamline the validation process by allowing immediate action on documents that do not require invoice processing.

 

Important Notes

Only Non‑Invoice Documents Can Be Rejected

To protect financial processing integrity, SmartPDF does not allow rejection of:

  • Invoices
  • Credit notes

These document types will continue to follow the established processing workflow.

Rejected Documents Are Visible in Basware Portal

Once a document is manually rejected, its status is updated accordingly and can be viewed in the Basware Portal.
At this time, no automatic notification is sent to the supplier regarding the rejection. Supplier notifications may be considered in future enhancements.

Rejected Documents Still Count Toward SmartPDF Volume

Even when manually rejected, these documents are still included in the organization’s SmartPDF document volume