Release: 26.4
A new in-product help center is released, making product guidance easily accessible directly within Basware applications.
Why it matters:
Users can quickly find answers and guidance without leaving the application, improving self-service, reducing support needs, and ensuring up-to-date information is always at hand.
What's New:
- The new Learn more in-product help center is accessible from the main navigation bar to all users in:
- Accounts payable
- Insights
- Tasks > Invoices (professional view)
- Tasks > Spend plans (professional view)
- Documents > Invoices (professional view)
- Documents > Spend plans (professional view)
- Invoicing (professional view).
- The help center contains a context-aware guidance tailored to the user’s current view and enabled features.
- It has a semantic search capability, enabling users to raise questions freely.
- Enriched documentation to support users with their daily work.
Who benefits:
All Basware users seeking product guidance with invoice and spend plan processing, especially those using Accounts payable, Tasks, Documents, Invoicing, and, Insights.
Where to find it:
Accessible directly from the first-level navigation bar within supported Basware applications. Professional view must be enabled for users in Tasks and Documents. You can enable the professional view in your User settings.
