Date: October 2026
Turn AP effort into insight. Discover where work happens, where time is lost, and where automation can create the biggest impact.
Traditional AP analytics show how long invoices spend in a process, but they do not reveal how much effort is actually required to process them. Process Cost Discovery provides visibility into the human effort behind invoice processing, helping AP leaders identify where time is spent.
Available with Insights Pro, it helps organizations understand where AP teams spend their time during invoice processing. Using screen activity data, the dashboard shows how much time users spend on different types of work, such as investigation and lookup, collaboration, coding, data quality redemption, workflow movement, decision-making, matching confirmation, and dispute resolution. This visibility helps identify time-consuming activities and opportunities to improve efficiency through process optimization and automation.
Key capabilities
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View the specific user activities that consume processing time, providing visibility into the actions behind the recorded effort within each activity category
- Analyze effort across all screens, AP and Business
- Compare active working time with overall process duration to distinguish productive effort from waiting time.
- Discover suppliers, invoice types, and process areas that consume the most resources.
- Drill down from aggregated insights to investigate process bottlenecks and high-effort invoices.
- Explore effort patterns through views focused on process flow, efficiency, focus, and automation opportunities.
- Simulate costs based on time spent
Business benefits
Process Cost Discovery helps organizations:
- Gain visibility into the true cost of invoice processing.
- Prioritize automation initiatives based on actual effort data.
- Support continuous process improvement with evidence beyond cycle time metrics.
- Measure and demonstrate the business value of AP automation investments.
Designed for process improvement
The solution focuses on understanding how work moves through Accounts Payable processes by providing aggregated, process-level insights. It is designed to help organizations optimize operations and uncover improvement opportunities, rather than monitor or evaluate individual employees.
Availability
Basware Insights Pro.