Release: 25.1
Fifteen new invoice removal reasons have been added to comply with the French e-invoicing mandate.
The France e-invoicing mandate, effective in 2026, requires domestic invoices to be pre-registered with the local e-invoicing platform, Portail Public de Facturation (PPF), before issuance. Additionally, buyers must report invoice lifecycle statuses to both suppliers and the PPF. The lifecycle statuses are generic and already supported by Basware AP Automation. However, a new required feature is the ability to provide invoice removal/refusal reasons according to the official French specifications.
In Basware AP Automation, the user selects the appropriate removal reason from a drop-down menu. Basware e-Invoice Receiving France extension will automatically map the selected removal reason to a specific code and include it in the mandated lifecycle message sent to the PPF. For more information, see https://www.basware.com/en/compliance-map/france.
Users with the "Manage removal reasons" user right can configure the removal reasons in Data management, in the Invoice removal reasons section. The new reasons are inactive by default but they can be activated as needed, even if compliance with the French e-invoicing mandate is not required.
The new reasons are:
- Incorrect VAT
- Error in bank details
- Creditor unknown or different from contract/order
- Incorrect recipient
- Incorrect validator
- Invoice not compliant with order
- Supporting documentation missing or insufficient
- Not compliant with delivery/non-delivery
- Contract ended
- Incorrect invoice amount
- Supplier unknown
- Invoice processed elsewhere (Reserved for B2G)
- Payment not received or payment canceled
- Reason other than incorrect validator
- Other: contact your buyer