Basware Customer Blog

We Just Launched the Basware AI Certification — Here's What It Is

Written by Kimberly Jung | May 19, 2026 8:49:48 AM

We've just released the Basware AI Certification, the first dedicated training program built specifically for finance and AP professionals working with AI Agents. It covers how to work alongside them, when to trust them, when to step in, and how to stay in control. No technical background needed.

What's the Problem We're Solving?

AI is already handling invoice extraction, validation, and routing. But we're seeing the same issue everywhere. Professionals have no framework for working with it.

They don't understand what their agents are doing. They don't know when to trust the automation or when to step in. They're second-guessing decisions or rubber-stamping approvals without understanding the logic behind them.

That's not just inefficient. It leaves your team frustrated and your AI underperforming.

What You’ll Learn

The course covers:

  1. How agents think and decide. What data do they use? Where do they tend to make mistakes? When you can answer these, you stop guessing.
  2. When to trust the system and when to override. You'll understand the logic behind AI recommendations and know with confidence when to take control.
  3. Building autonomy at the right pace. A practical framework for increasing AI autonomy in a way your team believes in.
  4. Improving agent performance. How your actions (approvals, overrides, corrections) feed back into the system and make it better over time.

No coding required or confusing terminology. Just practical skills you can use every day.

How It Works

The course lives in Basware Academy, our free learning hub for customers.

Once your team completes the course, they earn a Invoice AI Agent Professional badge. This is a real credential, not just a completion certificate.

This is proof that you can manage, guide, and optimize AI agents in a finance environment. It shows your leadership that your team understands this technology and can work with it confidently.

Who Should Take It

Anyone on your finance or AP team working with AI agents. Finance team leaders, invoice controllers, AP clerks. Especially if you're feeling uncertain about how to handle automation decisions or want to get more from your AI investments.

Start Today

If you're a Basware customer, you already have access. Head to Basware Academy and enroll your team.

Your job is changing. This certification ensures your team isn't just keeping up. They're leading it.