March 2025 Product Release Notes: Power Up AP, Simplify Procurement

This month’s release is packed with high-impact updates that streamline workflows, reduce manual effort, and improve user control—especially in Accounts Payable. From smarter dispute handling and unit matching to more intuitive organization selection and language support, these features are all about saving time and increasing accuracy. Procurement also gets a boost with a brand-new way to manage configurable products.

What’s New at a Glance

  • Dispute Template Email Enhancements to Automate Communications
  • Returned Items Matching for cleaner invoice processing
  • Select All Active Organizations to save time on filtering
  • SmartCoding Per Organization for tailored AI activation
  • UOM Validation with Synonyms to reduce mismatches
  • Buyer Matrix UI for managing configurable products
  • Romanian Language Support for broader accessibility

Read on to explore how these updates can improve your workflows.

Accounts Payable: Precision Meets Productivity

Key Highlights:

Customizable Dispute Template Emails – Add default "Cc" and "Reply-to" addresses to invoice dispute actions, reducing manual input and ensuring the right people are informed. You can also choose to auto-include the user who raised the dispute.

Returned Items Matching – Goods receipts can now be marked as returned. When matching invoices, the system flags any returned items, helping prevent inaccurate payments and enabling cleaner reconciliation.

Select All Active Organizations – Users can bulk-select active organizations—even if they lack access to the parent org—greatly simplifying invoice review, spend plans, and reporting tasks.

SmartCoding Self Service – Activate SmartCoding on a per-organization basis. This enables more precise use of Basware’s machine learning for invoice coding and greater control across multi-org environments.

UOM Validation with Synonyms – Automatically validates equivalent units of measure across invoices and purchase orders (e.g., "kg" = "kilo"), reducing false mismatches and saving time.

Filtered Matching by Goods Receipt Details – When searching for matching orders, only the relevant goods receipts are shown. Calculated fields are also updated to reflect returns, increasing match accuracy.

Error Handling in Document Access Reports – When report creation fails due to too many results, a clear "Failed" status is now displayed, improving user feedback and troubleshooting.

Attachments for Pending Invoices – Add supporting documents to invoices that are still waiting on PO updates, keeping all relevant info in one place.

Why These Matter:

  • These new features reduce manual work in invoice disputes and coding
  • Improve match accuracy for returned goods and UOM variations
  • Save time with bulk org selection and streamlined search filters
  • Boost control over SmartCoding deployment

How to Activate:

Dispute Template Emails: Configure via Data management > Invoicing > Dispute templates
SmartCoding Activation: Manage via Data management > SmartCoding settings
Romanian Language: Request via Basware Support Portal

All other features: Automatically enabled in 25.3

Procurement: Smarter Item Configuration

Key Highlights:

Buyer Matrix User Interface – Buyer Admins can now create matrix items through an intuitive interface. The new UI features four clear sections: Basic Information, Option Sets, Signatures, and Items, making it easy to set up configurable products like apparel or electronics.

Matrix Items on Agent Agreements – A new “Matrix items” section on agent agreements shows both UI-created and previously uploaded matrix content, improving visibility and editing ease.

Why These Matter:

  • Simplifies complex item setup with a step-by-step UI
  • Improves accuracy by linking options to real items
  • Reduces upload dependency with in-app management

How to Activate:

Matrix UI: Automatically available in Marketplace under agent agreements. See the Help Portal for the guide "Creating matrix items using user interface."

Final Thoughts

For assistance activating any of these features or exploring how they can optimize your processes, contact your Basware consultant or visit the Basware Support Portal. With these updates, you’ll spend less time on manual tasks and more time focusing on what matters.

Senior Manager, Marketing Rob is a dedicated customer experience professional, leading the customer communication and event strategy at Basware. Drawing from insights within the customer base, he is focused on delivering engagements that elevate the customer experience and solidify Basware as a trusted partner.
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