Customer Blog

Mark Johnston

Chief Customer Officer

Mark serves as Chief Customer Officer at Basware, overseeing more than 500 team members across Customer Success, Professional Services, and Customer Support while leading the full post-sale experience for Basware’s 6,000+ customers. Prior to Basware, he served as VP of Customer Value and Services at Celonis and Infogix (now Precisely). Mark has a MBA from Northwestern University (Kellogg) and a JD Law degree from Illinois Institute of Technology.

2articles7expertise areasWriting since2026

Writes about

Accounts PayableProcure to PayDigital TransformationAP AutomationMarket InsightsInsights

Accounts Payable

7 Implications of M&A for AP Automation

M&A can put AP automation under review. See seven reasons Basware helps customers stay stable, efficient, and ready through every stage of change.

Accounts Payable

5 Reasons Why AP Should Stay Put When ERP Changes

Keep Basware AP automation during ERP migration to protect your clean core, maintain compliance, and maximize ROI before, during, and after SAP Cloud ERP.

Mark Johnston

7 Implications of M&A for AP Automation

5 Reasons Why AP Should Stay Put When ERP Changes

Subscribe to the Basware Customer Blog!